So far, council has not announced a decision on what relief it would provide to its tenants.

At the March ordinary meeting, as part of a motion passed by Cr Andrew Guile, the CEO was instructed to prepare a report into what relief council could provide small business owners.

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Amit Patel from The Cake Store and Alex Legge from Kinghorne Bakery said council had been regularly communicating with them and felt like council was working towards a good solution.

"We've had good direct contact with council over the last 7 days," Mr Patel said.

"I was a little frustrated when this all kicked off because I like to be ahead of all problems - our rent is paid until the middle of May because that's how I like to operate.

"I'm happy to keep following the information that's being provided until we've reached a stalling point because it does feel like something is being done."

Shoalhaven City Council CEO Stephen Dunshea said council is preparing a report for the next ordinary meeting.

"Council's property unit will be submitting a report to council's ordinary meeting as soon as practically possible given the current COVID- 19 crisis, providing council an opportunity to consider and review rents being paid to council and the financial impact that the COVID-19 has had on occupants," Mr Dunshea said.

"Council will then have an opportunity to review all recommendations and decide on the process moving forward."

In a letter sent to tenants on March 26, council told struggling tenants to make temporary arrangements with its agent.

"Contact council's managing agent... to make a payment arrangement or place your account on hold until such time that the resolution from council is received," the letter said.

Alex Legge from Kinghorne Bakery said this week businesses had been busy, selling pies and sausage rolls for freezers, but he expects business to drop off soon.

"If the rent gets suspended we'll be fine - if we have to pay rent we'll be in a lot of trouble," he said.