Beware of fake calls from Telstra

A NEW scam alert has been issued after a Fair Trading officer was contacted with the offer of a discount on Telstra services. 

The officer had not had an account with Telstra for a decade. 

A consumer reported the scammer telling him he was calling from Austel, a telecommunications business and seeking to confirm personal details. Telstra confirmed the call was a scam. This scam is also designed to procure personal details from consumers. The advice: hang up on these calls. Never share personal information or provide financial details to unsolicited callers. If in doubt, check with Telstra.