Insurers need to improve guidance given to consumers, Murray inquiry says

By Ruth Liew
Updated December 9 2014 - 10:09am, first published December 8 2014 - 12:15am
David Murray. Photo: Christopher Pearce
David Murray. Photo: Christopher Pearce

Australian insurers need to improve their guidance and disclosure when talking to consumers about the replacement value of their home in the event of a claim, or face government intervention forcing them to do so.

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